Contact

We’d love to hear from you! Whether you have a question about your order, product details, hair texture guidance, or just want to give feedback—we’re here to help.

All inquiries are answered within 1–2 business days, Monday–Friday (excluding holidays).

📩 Customer Support Email

textureboutiquehaircollection@gmail.com
For all order-related questions, please include your name and order number for faster service.

Available: Monday – Friday, 6PM–9PM CST

Emails will be addressed within 48 hours. 

📬 Mailing Address (Required for business transparency & state compliance)

Texture Boutique

Returns are only accepted by prior approval and are handled by our warehouse team. Please **do not return items without contacting us first.**

For return approval and mailing instructions, email:  
**textureboutiquehaircollection@gmail.com**  

*We reserve the right to reject any packages sent to unapproved addresses.*

🧾 Returns & Order Issues

If you received the wrong item, or your product arrived damaged, please email us within 3 days of delivery with your order number and a clear photo of the issue.

All returns or replacements are handled on a case-by-case basis in accordance with our [Refund Policy].

⚖️ Legal Notice

In accordance with Texas Business & Commerce Code and Georgia Fair Business Practices Act, we provide reasonable and transparent contact access for consumers. If you need to submit a formal complaint or request, please email us at textureboutiquehaircollection@gmail.com with the subject line “Legal Request” and include your full name, contact info, and order ID if applicable.

💬 Let’s Stay Connected

Follow us on Instagram for hair tips, styling inspiration, and brand updates!
📸 @https://www.instagram.com/textureboutiquehaircollection/